Nomis FeedBack
For organisations of all sizes that collect stakeholder feedback. Bring structure to handling, track the actions taken and report on the results.
A clear route for feedback
- Submit
- Configurable forms display questions according to the situation.
- Route
- Feedback goes directly to the right unit and people.
- Follow up
- Email updates, attachments and reports support handling and analysis.
Collect feedback and track the response
Nomis FeedBack is a feedback management system for organisations of all sizes that want to collect feedback from their stakeholders. It brings structure and traceability to feedback handling and provides a way to report on and analyse feedback and the actions taken in response.
Feedback management
- Feedback forms are freely configurable. Several different forms can be used at the same time, and forms can include logic that displays different questions in different situations.
- Submitted feedback can be routed directly to the right unit and the right people.
- Email messages can be sent to the person who submitted feedback at different stages of the handling process.
- Attachments can easily be added to questions, responses and comments.
- Easy to use and deploy.
Deployment and language versions
Nomis FeedBack can be installed on the customer's server or delivered as a service.
Language versions are available in Finnish, Swedish, English, Spanish and Russian.
City of Järvenpää customer story
"The system makes both submitting and handling feedback easier. Previously, customers could send feedback and questions to several different email addresses. Now they can submit feedback directly through the online feedback channel on the city website."
Find your starting point.
Tell us what you need from Nomis FeedBack. We can discuss the workflow, the scope and the business case before implementation.